Cookies policy

Last updated: 11 September 2025

This page explains how Quest & Compass (“we”, “us”) uses cookies and similar technologies on questandcompass.co.uk. It also explains your choices.

We keep this notice short and practical. For how we handle personal data generally, see our Privacy Policy.

1) What are cookies?

Cookies are small text files placed on your device when you visit a site. They can be session (deleted when you close the browser) or persistent (stay for a set period). We also use similar tech like pixels, local storage, and SDKs for the same purposes described here.

2) Why we use them?

We use cookies to:

  • Run the site (essential) — security, forms, remembering your cookie choices

  • Improve the site (analytics) — understand which pages are used and fix problems

  • Enhance experience (functional) — remember preferences, e.g., video player settings

  • Measure/market (optional) — only if enabled, to measure campaigns or show relevant content

3) Legal basis & consent

Under the Privacy and Electronic Communications Regulations (PECR), we can set strictly necessary cookies without consent. All non-essential cookies (analytics/marketing) require your consent. When you first visit, you’ll see a cookie banner where you can accept, reject, or set preferences. You can change your choices any time via “Cookie Settings” at the bottom of the page.

We process any personal data collected via cookies under the UK GDPR using the lawful basis that applies to each purpose (e.g., consent for analytics/marketing; legitimate interests for essential security).

4) The cookies we use (by category)

The specific cookies and durations can vary. The tables below show the typical tools we use. If you enable a new tool (e.g., Hotjar), add it here.

A. Essential (no consent required)

Used to make the site work securely and reliably.

Example 1:

  • Provider: Squarespace

  • What it does: Core site functionality (routing, security, load balancing); remembers cookie consent

  • Examples: e.g., site session cookies, consent state

  • Typical duration: Session to 2 years

Example 2:

  • Provider: Security / Anti-abuse

  • What it does: Helps detect and prevent misuse

  • Examples: e.g., anti-bot tokens

  • Typical duration: Session

B. Analytics (consent)

Helps us understand traffic and improve the site. Disabled until you opt in.

  • Provider: Google Analytics 4

  • What it does: Anonymous pageviews and events; we don’t use it to identify individuals

  • Examples: _ga*, _ga_*

  • Typical duration: 2 years

C. Marketing/Measurement (consent)

Example 1:

  • Provider: Meta Pixel

  • What it does: Measures our ads and site conversions

  • Examples: _fbp

  • Typical duration: 3 months

Example 2:

  • Provider: Google Ads

  • What it does: Measures campaign performance

  • Examples: _gcl_auT

  • Typical duration: 3 months

We do not sell personal data. Some third parties may process limited data for their own purposes (e.g., fraud prevention). See their privacy/cookie notices for details.

5) Managing your choices

  • Cookie Settings: Adjust preferences any time by opening cookie settings at the bottom of the page

  • Browser controls: You can block or delete cookies in your browser settings. Doing so may affect site functionality.

  • Google Analytics opt-out: If GA is enabled, you can also use Google’s opt-out add-on.

6) International transfers

If a provider stores data outside the UK, we use appropriate safeguards (e.g., IDTA/SCCs) to protect your information. See our Privacy Policy for details.

7) Changes to this notice

We may update this page to reflect changes in the cookies we use or legal requirements. We’ll post the new date at the top and, where appropriate, show a banner.

8) Contact us

Questions about this Cookies Policy?
Email: info@questandcompass.co.uk